Support

Email hello@supapoints.com with a short description of the problem, your iPhone model and iOS version, and the app version (shown in Profile). We aim to reply within two business days.

Please don't send card numbers, passwords or full statements. We never need them.

• —Email code not arriving? Check spam or junk, wait a minute, then request a new code. Codes expire after a few minutes.
• —Used Hide My Email with Sign in with Apple? Your codes and reminders go to your Apple relay address, which forwards to your real inbox.
• —Signed in a different way before? Apple sign-in and email sign-in create separate accounts unless they use the same email address. Contact us and we'll help.

• —Manage or cancel: on your iPhone, open Settings › your name › Subscriptions › Supapoints. Deleting the app does not cancel a subscription.
• —Restore a purchase on a new device: open the plan screen in Profile and tap Restore Purchases.
• —Refunds are handled by Apple at reportaproblem.apple.com.

• —Export: Profile › Export data gives you a copy of everything you entered.
• —Delete your account: Profile › Account › Delete account. You're signed out right away, and your data is permanently deleted after 7 days. We email you when it's done.
• —Privacy questions: see the Privacy Policy or email hello@supapoints.com.

Supapoints shows what you enter and the card terms we have checked, with the date we checked them. Issuers and hotel programs change their terms, so confirm with them before relying on a benefit, balance or price. Spotted something wrong in a card's details? Use Report a problem on the card, or email us.

Supapoints is not affiliated with Hilton, American Express, Chase or any card issuer.

Supapoints is operated by Charles McQuain in the United States.